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Privacy policy

WHICH DATA DO WE COLLECT?

- DATA THAT YOU COMMUNICATE TO US

During the ordering process on the website: your name and address details, e-mail address and phone number.

- DATA THAT IS COLLECTED AUTOMATICALLY

We work with Google Analytics to follow up on certain behaviors on our website, ex.g.

the pages you browsed though, your location, duration of your visit, ....

WHAT DO WE USE YOUR DATA FOR :

We will use your data (collected online or through other means), among other purposes to respond to your queries, solve your doubts and attend your suggestions, to process and ship your orders.

All customers have the option to subscribe for our newsletter and unsubscribe at any time.

WHO WILL HAVE ACCESS TO THIS DATA ?

Only employees of Nudo BV.

WOULD YOU LIKE TO BE DELETED FROM OUR DATABASE?

It's heartbreaking to say goodbye, but you can always drop us on email on [email protected] if you would like to make sure you are removed out of our database.

We will confirm this to you.

You have the right to object to the processing of your personal data if you have serious and legitimate reasons to do so.

You can exercise your right by sending an email to [email protected]

However, you cannot object to the processing of personal data in so far that this processing is essential for us to comply with our contractual obligations.

WHY DO WE COLLECT DATA?

- GENERAL PURPOSES

Your personal data are collected to offer you the services of the website, collect anonymous data about visitors, (direct) marketing, manage the technical aspects of the website, after having made the data anonymous, compile statistics or conduct surveys with regard to the number of clicks and visits of the different areas of the website.

-DIRECT MARKETING & COMMUNICATION TO THIRD PARTIES

Your personal data will be treated as strictly confidential and will not be communicated to third parties or be used for direct marketing purposes other than by Nudo BV, except if Nudo BV obtained your prior explicit consent (“opt-in”) for such use.

You can at all times withdraw your consent, by sending an email to [email protected]

HOW LONG WILL WE KEEP YOUR DATA?

All personal data will be held as long as necessary for the above-mentioned purpose or until you contact us to delete it.

HOW ARE WE SECURING YOUR INFORMATION?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

ARE WE USING COOKIES?

Yes we are using Cookies.

In general, Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We may contract with third-party service providers to assist us in better understanding our site visitors.

These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

You do this through your browser settings.

WHAT IF MY DATA CHANGES?

You have the right to consult free of charge your personal data at any time, and to rectify or modify your data, by sending an email to [email protected] or by letter to the address to the registered office Amerikalei 206/4, 2000 Antwerp, Belgium .

Please attach a copy of your identity card so that we can verify your identity.

You are entitled to choose whether or not you communicate your personal data.

However, you must be aware that some services may be refused if you do not complete your personal data on the Registration Form.

Also, you must be aware that you are the only one liable for the correctness of the data that you communicate.

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